Key Account Manager
Soho, NYC
We connect brands to influencers through our state-of-the-art tech platform. Our technology enables a data-driven approach to understand where your brand should live within the social landscape and provide a robust platform to execute all types of influencer campaigns (paid, gifting, e-commerce and events).
The role
We are currently looking for an exceptional Account Manager to reinforce our team in NYC. As an Account Manager, your role will be to:
• Build solid relationships with clients and become their main point of contact at Octoly
• Help them define, launch, optimize and analyze their influencer campaigns
• Set up and conduct phone or in-person meetings to present key results, insights and opportunities
• Build revenue, by renewing contracts and pitching additional features and services
• Translate client needs into actionable insights for our Product and Dev teams
Requirements
• Previous experience in a customer success or customer service role
• Experience managing campaigns and/or events
• Experience in beauty group or with beauty clients in a PR/marketing/consulting firm is a plus
• A strong taste for social media, visual content and all things digital
• Ability to deal with both simple and very complex requests, from junior to C-level clients
• Excellent communication and organizational skills
• Native or 100% fluent in English, bonus points for other European languages
Benefits
• Competitive package, based on experience.
• Health insurance, vision, dental, 401k, 20 days vacation
• Enjoy a cool, multicultural team and a brand new office in Soho, NYC
• Join a fast-growing company, with opportunities for career development & international mobility