Cookies help us deliver our services. By using our website, you agree to our use of cookies.

We hire!

Join the adventure

Key Account Manager

Soho, NYC

We connect brands to influencers through our state-of-the-art tech platform. Our technology enables a data-driven approach to understand where your brand should live within the social landscape and provide a robust platform to execute all types of influencer campaigns (paid, gifting, e-commerce and events).
The role
We are currently looking for an exceptional Account Manager to reinforce our team in NYC. As an Account Manager, your role will be to:
•   Build solid relationships with clients and become their main point of contact at Octoly
•   Help them define, launch, optimize and analyze their influencer campaigns
•   Set up and conduct phone or in-person meetings to present key results, insights and opportunities
•   Build revenue, by renewing contracts and pitching additional features and services
•   Translate client needs into actionable insights for our Product and Dev teams
Requirements
•   Previous experience in a customer success or customer service role
•   Experience managing campaigns and/or events
•   Experience in beauty group or with beauty clients in a PR/marketing/consulting firm is a plus
•   A strong taste for social media, visual content and all things digital
•   Ability to deal with both simple and very complex requests, from junior to C-level clients
•   Excellent communication and organizational skills
•   Native or 100% fluent in English, bonus points for other European languages
Benefits
•   Competitive package, based on experience.
•   Health insurance, vision, dental, 401k, 20 days vacation
•   Enjoy a cool, multicultural team and a brand new office in Soho, NYC
•   Join a fast-growing company, with opportunities for career development & international mobility